Top 50 Time-Tracking Tools for Freelancers

Nobody understands the value of time better than freelancers. Your time literally is your money, and you need the right tools to track your time to get paid for your… Read More

Success Story: Carlos Castro

Carlos Castro  has more than 20 years of experience working in executive positions in first line multinational companies such as Saint Gobain, Unilever, Cadbury, and Kraft/Mondelez. He has led global… Read More

Federal Government Agency Moves to the Cloud

The General Services Administration is in the middle of a multiyear initiative to move core federal government agency systems to the cloud—a network of Internet-hosted remote services—to manage and process… Read More

Success Story: Scott Sachs

Scott Sachs is the president of a customer service consulting company.  He utilizes his experience as a well-respected senior level executive to consult with clients about customer service and contact/call… Read More

China Mobile Offering iPhone

Consumers in China can now purchase iPhones. The partnership between Apple and China Mobile, the world’s largest network carrier, has finally come together, giving Apple access to a huge new… Read More

Code of Conduct Signed to Protect Consumer Privacy

Location analytics firms such as Euclid and Radius Networks have reached an agreement with the Future of Privacy Forum (FPF) for an official code of conduct. The FPF code of… Read More

Employees Behave Differently In The Presence of Surveillance Systems

In order to discover how surveillance might alter employee behavior, researchers conducted an experiment, at more than 300 restaurants in 39 states, which was designed to keep track of transactions… Read More

The Canary: Will New Home Security Device Take Off?

A new alarm system called the Canary uses features such as an HD camera with night vision and sensors that track temperature, humidity and air quality to protect homes. The… Read More

What The Surprising Figures From Netflix’s Second Quarter Report Mean For TV Broadcasting

While Netflix reported second quarter earnings that exceeded industry professionals’ estimates, company shares fell in value by nearly 5½ percent. In hopes of explaining the seemingly incongruent information, some analysts have… Read More

1 Of Every 8 SIM Cards Can Be Hacked: Will Mobile Technology Ever Be Completely Secure?

Mobile phone SIM card technology has been compromised, leaving users vulnerable to the possibility of being robbed and/or spied on. The small chips, previously considered hack-proof, authenticate user identity and… Read More

Netflix: Friend Or Foe To The Broadcasting Business?

In this year’s second quarter reports, Netflix announced earnings that exceeded Wall Street analysts’ estimates; yet company shares fell in value over the same time period. Some professionals in the… Read More

Did You Say ‘Wifi Internet Access Everywhere’?

This month Google launches the pilot run for Project Loon. If successful, the enterprise will provide Internet access to remote areas while also improving current coverage. The venture floats 30… Read More

Steadiness: Gears up Customer Service Channel

Staying with the similar kind of service pattern is very boring. Day in and day out, sticking to the same plans is really going to disturb customers. However, consistency or… Read More

3 Ways Technology Can Improve Customer Service

It’s no secret that over the past few years there has been massive technological advances throughout all areas of society and organizations have been capitalizing on these advances to improve… Read More

Making A Start With Lean: How To Begin Improving Your Business Processes

There are many books on lean and some complicate their message with obscure Japanese terms and complex formulas. Very few books that I am aware of give a clear, simple… Read More

Walmart vs. Amazon in same day delivery

As we head into the holiday shopping season, giant retailers Walmart and Amazon are going head to head over same day delivery. We wanted to get the deal from Zintro… Read More