Success Story: Scott Sachs

Zintro_Scott SachsScott Sachs is the president of a customer service consulting company.  He utilizes his experience as a well-respected senior level executive to consult with clients about customer service and contact/call center operations on the Zintro platform.

“Zintro provided the opportunity for me to assist an organization with an analysis for determining if they should outsource part of their customer service function. I was able to provide guidance on how to select a partner, various pricing methodologies, and assuring the appropriate KPI‘s are in place to assure an effective operation. “

Sachs thrives on working with companies that are at an inflection point in their customer service lifecycle. He is a graduate of SUNY Albany and has an MBA from Columbia University Graduate School of Business. Sachs recently consulted on a project as a Zintro expert.  “Working with Zintro was very easy,” he explains. “Zintro helped connect me with the client and then stepped back and let the process proceed. Billing went very smoothly, and I even received my payment quicker than expected. I look forward to additional opportunities working with Zintro.”

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