May 23, 2013

Steadiness: Gears up Customer Service Channel

STEADINESS!  - Gears up Customer Service Channel

Staying with the similar kind of service pattern is very boring. Day in and day out, sticking to the same plans is really going to disturb customers. However, consistency or steadiness in your service may not always be boring. Customer loyalty is actually based on the concept of consistency or steadiness. If you want to [...]

“Rare expertise may take months to put together without Zintro” – Olivier Jarry

Olivier Jarry

Strategy consultant and aerospace engineer, Olivier Jarry had a very successful career, having worked for 28 years in a wide range of industries including life sciences, nutrition, high tech and management consulting. Starting his career as a Paris-based consultant in Accenture’s strategy consulting division, he served several important roles in regional line management, strategic planning as [...]

CBS Trying To Reach New Audience With The TV Guide Network Acquisition

TV Network

In late March, CBS announced its decision to buy half of TV Guide Network for more than $100 million, which the company will rebrand and operate with co-owner Lionsgate, in the long run. CBS will have the advantage to present its repurposed CBS programming to TV Guide Network viewers from more than 80 million homes. [...]

Membership organizations must change to grow

dv1492004

Despite the recession, conferences and industry membership organizations continue to host annual, regional, and local events. Zintro asked membership organizations how they are faring in a slow economy and what they are doing to increase membership and attendance. John Reed is an expert in the culinary arts. He is also an active member and president [...]

Telecommuting Against The Office Environment

Telecommuting

Yahoo announced last month that its employees wouldn’t be able to telecommute anymore, in order to create a more collaborative environment at the office. Although millions of Americans prefer to telecommute and actually work for longer hours at home rather than at the office, various companies including Bank of America, Twitter and Google are still [...]

HP Faced With Accounting Fraud Accusations

Accounting

Last November, Hewlett-Packard was struggling with the accounting misrepresentation it had been accused of especially by its investors, who felt mislead. HP, on the other hand, held the British software company, Autonomy, responsible of the majority of the $8.8 billion write-down by inflating its gross profit margins. While HP highly regrets its decision to acquire [...]

Zintro experts outline leadership priorities

LeadershipDial1

We asked CEOs to tell us about their leadership priorities by answering these questions: How do you use leadership priorities to make important decisions? What are some new trends in leadership that you are interested in? How are you incorporating these new ideas? Their stories are diverse, in-depth, and insightful. Paulo Aguiar, general manager of [...]

Zintro experts discuss their leadership priorities

leadership priorities.2

We asked CEOs to tell us about their leadership priorities by answering these questions: How do you use leadership priorities to make important decisions? What are some new trends in leadership that you are interested in? How are you incorporating these new ideas? Their stories are diverse, in-depth, and insightful. Thomas Eakin, an executive coach, [...]

CEOs and Executives Tell Zintro about their Leadership Priorities

leadership priorities

  We asked CEOs to tell us about their leadership priorities by answering these questions: How do you use leadership priorities to make important decisions? What are some new trends in leadership that you are interested in? How are you incorporating these new ideas? Their stories are diverse, in-depth, and insightful.   Andrew Doloksaribu, an [...]

Management Games and Their Impact In Business Schools

Management-Games

Business schools worldwide, have been competing for the past couple of decades, in order to maintain their MBA ranking and the integration of many multilevel management games had a major role in improving their MBA students’ strategic skills as well as big-picture thinking. One of these well-known business games played at MIT-Sloan called the “Beer [...]

Building A Collaborative Culture

Collaboration

Organizations face an increasingly complex and unpredictable competitive landscape, and one that is filled with new, aggressive competitors. Achieving more growth through greater innovation, searching for new business opportunities across customer segments and leveraging best business practices to improve operational efficiency demand that leaders know how to work across organizational boundaries.  Organizations usually get the [...]

Can independent consultants successfully market their services outside of their personal network?

social-media-rules-of-engagement-visual

The post builds on the discussion in one of my previous articles titled  “The Consultant’s Dilemma” . In my previous post, I talked about the embryonic days of my first startup, Lewtan Technologies, and how that company started as a consulting firm (with just me) and morphed into a 100+ person product/services hybrid company by [...]

The Consultant’s Dilemma – Marketing or Consulting?

MARKETINGCONSULTING

It was April 1st, 1986.  After a brief stint at Bank of Boston (now part of Bank of America), I decided to leave to start a new company — Lewtan Technologies.  I had no money, very little experience, and only a general idea about what I wanted to do (something to do with “bridging the [...]

Resume fraud brings new scrutiny to the meaning of experience

resume fraud

The CEO of Yahoo lied on his resume and was forced out. Several other high profile CEOs have done the same in industry and academia. We asked our Zintro experts to offer tools and ideas that boards of directors or company executives can use to research and combat resume fraud.   Anjana Wijegunasinghe, an internal [...]

More on Resume Fraud

fake-it-resume

The CEO of Yahoo lied on his resume and was forced out. Several other high profile CEOs have done the same in industry and academia. We asked our Zintro experts to offer tools and ideas that boards of directors or company executives can use to research and combat resume fraud. Don Richard, a healthcare services [...]

How to tackle resume fraud

index

The CEO of Yahoo lied on his resume and was forced out. Several other high profile CEOs have done the same in industry and academia. We asked our Zintro experts to offer tools and ideas that boards of directors or company executives can use to research and combat resume fraud. Martin Dirks, an expert in [...]

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